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Maple Grove Primary School

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Policies

We take every aspect of school life seriously and have policies to ensure the safety and well-being of all our children, the environment, and staff. Below are some of our most important policies for your reference. If you have any questions or concerns about these policies, please don't hesitate to ask the school office, which will be happy to provide you with any information you need.

Administration

Charging and Remissions Policy

Medicine 

Behaviour & Conduct

Attendance policy 

Anti Bullying

Parents' code of conduct 

Complaints Policy  - Occasionally, children, parents, and others connected with the academy will become aware of matters that cause them concern. To ensure that these matters are resolved effectively, the Governors have adopted a complaint procedure. In the first instance, we would ask parents and carers to make an appointment with their child's class teacher to attempt to resolve the problem through an informal discussion. If, after meeting with your child's teacher, you still feel that the issue remains unresolved, we kindly request that you schedule an appointment to meet with a member of the Senior Leadership Team. If you feel that the complaint is formal, we kindly request that you schedule an appointment with the Headteacher to discuss your concerns. Once a complaint has been received, we aim to resolve the matter promptly and ensure a suitable outcome. If, for any reason, you feel that your complaint has been unfairly handled or an issue has not been resolved satisfactorily, then we would invite you to write to the Chair of the Governors, Allyson Woodhouse.

 

Child protection

Child Protection Policy

Child looked after policy 

Online Safety

PSHE Relationship Sex Education policy

Relationship policy 

 

SEND, Equality & Medical Conditions


 


Curriculum Policies

Curriculum Worship

Home school agreement

PSHE and RSE 

Remote Online Teaching and Learning

Collective Worship 

Phonics and early reading

 

 

Whole School Policies

Communication policy 

Drop-off and collections - under review

Exclusion statement

Heath and safety policy

Parents and career code of conduct - under review

Parents and carers use social media

GDPR Privacy Notice

Complaints about the use of personal information

We take any complaints about our collection and use of personal information very seriously.  If you believe that our collection or use of personal information is unfair, misleading, or inappropriate, or have any other concerns about our data processing, please contact our data protection officer (details above).

If you are unsatisfied with our response, you can make a complaint to the Information Commissioner’s Office: Online (click on the image to access their webpage), calling 0303 123 1113 or writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.